Confidentialité et de Cookies.

Confidentialité et de Cookies.

Privacy Statement

We want you to understand and be comfortable with the ways in which we collect and use information relating to identifiable individuals (“personal information”) when you use our website. In order to understand your rights fully, we encourage you to read this Privacy Statement.

If you do not want the Sisters of Our Lady of Charity of the Good Shepherd (defined below) to use your personal information in the ways set out in this Privacy Statement, you can discontinue use of our website or contact us using the contact details below.

We reserve the right to modify this Privacy Statement at any time. If we materially change this Privacy Statement we will take steps to inform you of the change in advance. We will do this through an email, website notices or some other means.

If you ever change your mind about us using your personal information, you can discontinue use of our website.

1. Who we are

This website is operated by the Congregation of Our Lady of Charity of the Good Shepherd, Casa Generalizia of the Congregation of Our Lady of Charity of the Good Shepherd, Via Raffaele Sardiello 20, 00165 Rome, Italy (The “Congregation”, “we”, “our” or “us”).  

2. To what does this statement apply

This statement applies to personal data collected through our website,
It does not apply to other uses of personal data by the Congregation. If you think we are using your personal data in another way (e.g. as a member of the Congregation, an employee or a volunteer), please contact us for the appropriate privacy statement that relates to your role.    

3. What information do we process

We process the following categories of personal information:

  • For all visitors to our website:
    Certain usage and technical information which is made available to us via our internet service provider. This information includes the IP and logical address of the server you are using, the top level domain name from which you access the internet (for example .ie, .com, etc.), the type of browser you are using, the date and time you access our site and the internet address linking to our site (“User Information”).

  • For our Newsletter subscribers:
    If you subscribe to our Newsletter, we will only use your name and email to provide you with relevant information and to send you Newsletters. We will not share your personal details with any third party.

4. How do we use your information and on what legal bases do we rely

We process your User Information to analyse the usage of our site and to improve the experience of visitors to our site. In doing so we rely on the legal basis of pursuing the Congregation’s legitimate interests of monitoring internet use and communications in order to manage its resources, plan for the future and protect its rights and those of its Users. We may also need to share your User Information if it necessary for us to comply with a legal obligation, to preserve or defend the Congregation’s rights in court, to respond to law enforcement requests or discovery procedures, or where required or permitted by applicable laws, court orders, government regulations, or government authorities which will include lawful access by courts or governmental authorities outside your country of residence.

5. How do we share your information

We keep your information private. We don’t sell your personal data. However, in limited circumstances we may share your information with third parties. These are set out below:

  • With our service providers: To a limited extent, we may share personal data with our service providers, particularly where this is necessary to provide our website to you. These service providers will be obliged to keep your personal data confidential, safe and secure.

  • For legal and safety reasons: We may provide information to a third party if we believe in good faith that we are required to do so for legal reasons.

6. How long do we keep your personal data

We will keep your information in accordance with applicable legal requirements, and only for as long as necessary for the purposes described in section 3 or as long as required by law or to defend potential legal claims.

7. How do we keep your personal data secure

We take our security responsibilities seriously and deploy appropriate organisational and technical security measures to keep personal data secure. We review our security policy regularly.

8. What are your rights

You have the right to obtain a copy of your personal data in an easily accessible format. In certain circumstances, you also have the right to object to the processing of your personal data, to request the amendment or deletion of your personal data and to withdraw your consent to the processing of your personal data (where we are relying on consent as the legal basis for processing your personal data).

Newsletter subscribers can amend their account details or delete their subscription at any time, by taking the following steps:

  • Go to “Useful Links” on sidebar menu of emailed newsletter
  • Click on “Profile Update”
  • Update Contact details, or
  • To unsubscribe, click on “Opt-Out” button or click “Unsubscribe” button in email.

If you would like to exercise any of your rights or you have any questions about your rights please email us at Alternatively, you can contact us by telephone or post using the contact details available below.

9. How do we use personal data

If you provide us with your name, email address or any other personal data on our “Contact Us” page, we will use this data to contact you and if necessary, to respond to your query. We will not use the personal data you provide us with on the “Contact Us” page for any other purpose and we will only hold this information for so long as is necessary to fulfil this purpose or for a longer period if we are required to do so by law.

10. International Transfers

We do not transfer your personal data outside of the European Economic Area.

11. Contacting Us

The Congregation is the controller of your personal data collected through our website. If you have any questions regarding this Privacy Statement or our use of your personal data, please email us at

Cookie Policy

1. Who we are

This website is operated by the Congregation of Our Lady of Charity of the Good Shepherd, Casa Generalizia of the Congregation of Our Lady of Charity of the Good Shepherd, Via Raffaele Sardiello 20, 00165 Rome, Italy (The “Congregation”, “we”, “our” or “us”).

This policy explains how we use cookies and related technologies (collectively called “Cookies”) to provide our services to you through our website (the “Site”)

2. What are cookies

A cookie is a small text file that is stored on your device (e.g. your phone or your computer) which collects information, including personal information about you. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites. For example, a cookie could allow our website to recognise your browser; while a different type of cookie could store your preferences and other information and let you navigate the website more effectively.

Cookies can also help to ensure that adverts you see online are more relevant to you and your interests.

3. What types of Cookies do we use

We use Cookies when you navigate our Site. For example, if you have a member’s account, when you return to our Site after logging in, Cookies provide information to our Site so that the Site remembers you. Cookies help us to improve our Site, and to deliver a better, more personalised service. We use Cookies for the operation and security of the Site and to improve our services. We currently use Cookies for the following purposes:

  • Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  • Operation of our service: We use Cookies to monitor session and status data. We also use Cookies to remember if you have seen our cookie banner.
  • Security: We use Cookies to enable and support our security features, and to help us detect malicious activity.
  • Preferences: We use temporary “session” cookies which enables your web browser to remember which pages on our Site have already been visited, and, for Registered Members, to keep you logged in if you choose the “Remember Me” option when logging in. This information may be used to help us to improve, administer and diagnose problems with our Site and server. Our Site also uses other technical methods to track visitor usage, including web beacons. (“Web beacons” are small pieces of data that are embedded in images on the pages of a website). We also use these technical methods to analyse the traffic patterns on our Site, such as the frequency with which our users visit various parts of our Site. These technical methods may involve the transmission of information either directly to us, or to another party authorised by us to collect information on our behalf.

4. Third Party Cookies

We use Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the Site and ways that we can improve your experience. These Cookies track things such as how long you spend on the Site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see

5. Managing and disabling cookies

Any cookie that is not Strictly Necessary is not active by default and does not send information to the resource it is called from. Accepting all cookies, makes all cookies active. You can modify your cookie preferences for the website at any time by clicking on the ‘Cookie Settings’ button below.

6. Contacting Us

If you have any questions regarding our use of Cookies please email us at

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